Terms of Service

1. Acceptance of Terms

By accessing and using NexPep's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Research Use Only

By purchasing from NexPep, you confirm that:

• • You are 21 years of age or older
• • You are a qualified researcher or institution
• • You have proper laboratory facilities and training
• • You will use products only for research purposes
• • You will comply with all applicable laws and regulations

3. Account Registration

To purchase products, you must create an account and provide accurate information:

• • Complete and accurate registration information
• • Valid research credentials or institutional affiliation
• • Secure password and account protection
• • Immediate notification of unauthorized access
• • Responsibility for all account activity

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

• • Refuse or cancel orders for any reason
• • Require additional verification or documentation
• • Limit quantities per customer
• • Verify research credentials before shipment

Payment Terms

• • Payment required before shipment
• • Accepted payment methods: Credit card, Zelle, wire transfer
• • All prices in USD and subject to change
• • Taxes and shipping charges apply
• • No refunds on opened or used products

5. Shipping and Delivery

Shipping terms and conditions:

• • Shipping to research institutions and verified addresses only
• • Cold chain shipping for temperature-sensitive products
• • Delivery timeframes are estimates, not guarantees
• • Risk of loss transfers upon delivery
• • Customs and import duties are customer responsibility

6. Product Quality and Warranties

Quality Assurance

We guarantee product quality through:

• • Third-party testing and certificates of analysis
• • Proper storage and handling procedures
• • Batch tracking and quality control
• • Replacement of defective products

Warranty Disclaimer

PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXPEP SHALL NOT BE LIABLE FOR:

• • Indirect, incidental, or consequential damages
• • Loss of profits, data, or business interruption
• • Damages exceeding the purchase price
• • Misuse of products or violation of regulations
• • Third-party claims or actions

8. Intellectual Property

All content, trademarks, and intellectual property remain the property of NexPep:

• • Website content and design
• • Product information and documentation
• • Trademarks and brand names
• • Proprietary research and data

9. Compliance and Legal

Customers must comply with all applicable laws and regulations:

• • Federal and state regulations
• • Institutional review board requirements
• • Laboratory safety standards
• • Import/export restrictions
• • Professional licensing requirements

10. Termination

We may terminate or suspend your account for:

• • Violation of these terms
• • Fraudulent or illegal activity
• • Misuse of products
• • Non-payment of orders
• • Any reason with or without notice

11. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules. Class action lawsuits are waived.

12. Contact Information

For questions about these Terms of Service: