Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

• • Name and contact information (email, phone, address)
• • Payment information (credit card details, billing address)
• • Account credentials (username, password)
• • Professional information (company, research institution)
• • Purchase history and order details

Automatically Collected Information

• • Device information (IP address, browser type, operating system)
• • Usage data (pages visited, time spent, click patterns)
• • Cookies and tracking technologies
• • Location data (general geographic location)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• • Process and fulfill orders
• • Verify research credentials and compliance
• • Provide customer support
• • Send important updates about orders and products
• • Improve our website and services
• • Detect and prevent fraud
• • Comply with legal requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• • With your explicit consent
• • To fulfill orders (shipping companies, payment processors)
• • To comply with legal obligations
• • To protect our rights and prevent fraud
• • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• • SSL encryption for all data transmission
• • Secure payment processing through certified providers
• • Regular security audits and updates
• • Access controls and employee training
• • Data backup and disaster recovery procedures

5. Research Compliance

We may retain purchase records and communications to ensure compliance with:

• • Federal and state regulations
• • Research institution requirements
• • Industry standards and best practices
• • Audit and reporting obligations

6. Your Rights

You have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your data
• • Opt-out of marketing communications
• • Data portability
• • File a complaint with regulatory authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• • Essential cookies for site functionality
• • Analytics cookies to improve our services
• • Preference cookies to remember your settings
• • Marketing cookies for relevant advertising

You can manage cookie preferences through your browser settings.

8. Contact Information

For questions about this Privacy Policy or your personal information:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.